Terms & Condition
Terms & Conditions of Website
Cancelations/Returns Policy
PayGate
Terms & Conditions of Website
TEAMS & CONDITIONS
Welcome to the Adams Discount Centre Website at www.adamsdiscount.co.za online store. The website is owned by Adams Discount Centre (“Adams”). Adams provides with the information contained on this website and advertises and sells the products to you, subject to these terms and conditions. By accessing and using the website, the user agrees to be bound by the terms and conditions set out in this legal notice. The user may not access, display, use, download and/or otherwise copy or distribute content obtained on the website for marketing and other purposes without the consent of the provider. There may be legal notices on other areas of this website which relate to your use of the website, all of which will, together with these website terms and our online privacy notice govern your use of this Website. Please read these terms and conditions carefully and should you have enquiries, please email us at adams@adamsdiscount.co.za
E-Commerce & Privacy
The Website www.adamsdiscount.co.za sells a variety of kitchen goods online. The use of any product bought from this Website is at the purchaser’s risk. The purchaser/ user indemnifies and holds the Provider harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the Website. The private information required for executing the orders placed through the e-commerce facility, namely the User’s personal information and credit card details, delivery address and telephone numbers will be kept in the strictest confidence by the Provider and not sold or made known to third parties. Only the necessary information, that is the delivery address and contact phone number will be made known to third parties delivering the product. The Provider undertakes that it has taken all reasonable precautions to secure the credit card processing that is carried out to receive payment for goods sold. The Provider cannot be held responsible for security breaches occurring on the User’s electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that the User may inadvertently have installed on his/her device.
Electronic Communications
By using this Website or communicating with the Provider by electronic means, the user consents and acknowledges that any and all agreements, notices, disclosures, or any other communication satisfies any legal requirement, including but not limited to the requirement that such communications should be in writing.
Accuracy and Content of Goods
Adams has taken all reasonable steps to ensure that each product described or depicted on this website and any other information (such as pricing) displayed on the website is current, complete and accurate. However content errors may occur. For this reason and if the law allows it, the information displayed on our website is provided without any guarantees, conditions or warranty as to its accuracy. We have made every effort to accurately display the goods specifically with regard to their colour, description and price. Some descriptions or photographs of products and packaging may be of a generic nature and not specific to the particular product you wish to buy. Please remember however that the colours that you see will depend on the device which you are using to access our website and we cannot guarantee that the goods when received will be the exact same colour as you have seen it. We will also not accept any order if there has been a material error as to the price or description of the goods. We will inform you of such errors as soon as we become aware of them. If you are uncertain about information on a product advertised on this website, please send an email to adams@adamsdiscount.co.za and we will gladly assist you.
Payment Options
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the Provider’s bank account, the details of which will be provided after checkout.
Credit card acquiring and security
Credit card transactions will be acquired for the Provider via approved payment gateways. Our payment gateways use the strictest form of encryption, namely Mygate,3D secure and no credit card details are stored on the website.
Card acquiring and security Card transactions will be acquired for Adams Discount via PayFast (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayFast uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details Customer details will be stored by Adams Discount separately from card details which are entered by the client on PayFast’s secure site. For more detail on PayFast refer to www.payfast.co.za
What is 3D secure?
3D Secure stands for Three Domain Secure – the payment industry’s Internet authentication standard which has been developed by the major card companies. Visa has called their version of the scheme Verified by Visa and MasterCard have called their equivalent initiative MasterCard SecureCode. These are both collectively referred to as 3D Secure.
Delivery policy
Subject to stock availability with suppliers and receipt of payment, requests will be processed within 7 working days and handed over to a courier company for delivery. Unless otherwise specified, delivery is free. In the event that we do not have stock of the particular product, you have ordered it could take up to 4 weeks to receive the item. For very remote areas not serviced by standard couriers, The Provider will deliver via Post Office, or to the nearest town to the User that is accessible by Arimax within their normal routes. In these circumstances, the Provider will be in contact with the User to arrange an alternative address. The Provider will supply all goods to the delivery company in good order and will ensure that goods arrive at the User’s chosen delivery address in the same good order. Cancelled orders on the e-commerce facility will be refunded after the deduction of a 10% charge for administration costs. The Provider reserves the right to cancel an order for which payment has already been received. This may occur if stock is insufficient or the quality of goods ordered does not meet the Provider’s standards. Should the Provider exercise this right, the User will receive a full refund with no deductions. Any complaints regarding the standard and quality of the product or products bought by consumers through the e-commerce facility should be directed to adams@adamsdisount.co.za Where we deliver, Delivery times, and delivery charges should all be clearly stated here. Furthermore, the requirements at the time of delivery should be set out. (Example- please note that our courier company’s driver will ask you for your name, surname and ID on delivery of products. Should you not be available at the chosen delivery address to receive your order at the time of delivery, the driver will make a second attempt and thereafter we will contact you to arrange a suitable time for delivery). The possibility of changing orders, repercussions, etc. should also be discussed here.
Delivery policy Subject to availability and receipt of payment, requests will be processed within 2-7 working days and delivery confirmed by way wabel number/link/email.
Gift Vouchers
Gift Vouchers are not redeemable for cash and will not be replaced if lost, stolen, destroyed, or used without permission. Adams Gift Vouchers cannot be resold to or exchanged with a third party. You cannot use an Adams Gift Voucher to purchase another Adams Gift Voucher. Adams Gift Vouchers can only be redeemed online through www.adamsdiscount.co.za or at our stores in Fourways or Eastrand. Customer details separate from card details Customer details will be stored by the Provider separately from card details. Merchant Outlet country and transaction currency The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. The transaction Currency is South African Rand (ZAR).
Delivery policy Subject to availability and receipt of payment, requests will be processed within 2-7 working days, and delivery confirmed by way waybill number/link/email.
Responsibility
Responsibility Adams Discount takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Delivery policy Subject to availability and receipt of payment, requests will be processed within 2-7 working days, and delivery confirmed by way wabel number/link/email.
Updating of these Terms and Conditions
Provider reserves the right to change, modify, add to or remove from portions or the whole of these Terms and Conditions from time to time. Changes to these Terms and Conditions will become effective upon such changes being posted to this Website. It is the User’s obligation to periodically check these Terms and Conditions at the Website for changes or updates. The User’s continued use of this Website following the posting of changes or updates will be considered notice of the User’s acceptance to abide by and be bound by these Terms and Conditions, including such changes or updates.
Copyright and Intellectual Property Rights
Provider provides certain information at the Website. Content currently or anticipated to be displayed at this Website is provided by Provider, its affiliates and/or subsidiary, or any other third party owners of such content, and includes but is not limited to Literary Works, Musical Works, Artistic Works, Sound Recordings, Cinematograph Films, Sound and Television Broadcasts, Program-Carrying Signals, Published Editions and Computer Programs (“the Content”). All such proprietary works, and the compilation of the proprietary works, are copyright the Provider, its affiliates or subsidiary, or any other third party owner of such rights (“the Owners”), and is protected by South African and international copyright laws. The Providers reserve the right to make any changes to the Website, the Content, or to products and/or services offered through the Website at any times and without notice. All rights in and to the Content is reserved and retained by the Owners. Except as specified in these Terms and Conditions, the User is not granted a license or any other right including without limitation under Copyright, Trademark, Patent or other Intellectual Property Rights in or to the Content.
Limited License to General Users
Provider grants to the User, subject to the further terms of these Terms and Conditions, a non-exclusive, non-transferable, limited and revocable right to access, display, use, download and otherwise copy the current and future Content for personal, non-commercial and information purposes only. This Website and the Content may not be reproduced, duplicated, copied, resold, visited or otherwise exploited for any commercial purpose without the express prior written consent of Provider. The license does not allow the User to collect product or service listings, descriptions or other information displayed here, and does not allow any derivative use of this Website or the Content for the benefit of another merchant. The User may not frame nor use framing technologies to enclose the Provider Website or the Content nor any part thereof without the express written consent of Provider. Provider and the Owners do not offer products or services to minors. If you are under the age of 18, you may not respond to or otherwise accept or act upon any offers in the Website. Provider and the Owners, their affiliates or subsidiary reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. Any unauthorised use terminates this license.
Limitation of liability
The Website and all Content on the Website, including any current or future offer of products or services, are provided on an “as is” basis, and may include inaccuracies or typographical errors. The Owners make no warranty or representation as to the availability, accuracy or completeness of the Content. Neither Provider nor any holding company, affiliate or subsidiary of Provider, shall be held responsible for any direct or indirect special, consequential or other damage of any kind whatsoever suffered or incurred, related to the use of, or the inability to access or use the Content or the Website or any functionality thereof, or of any linked website, even if Provider is expressly advised thereof.
Privacy: casual surfing
The User may visit the Website without providing any personal information. The Website servers will in such instances collect the IP address of the User computer, but not the email address or any other distinguishing information. This information is aggregated to measure the number of visits, average time spent at the Website, pages viewed, etc. The Provider uses this information to determine use of the Website, and to improve content thereon. Provider assumes no obligation to protect this information, and may copy, distribute or otherwise use such information without limitation.
Customer Privacy policy Adams Discount shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569
Choice of Law
This Website is controlled, operated and administered by Provider from its offices within the Republic of South Africa. Access to the Website from territories or countries where the content or purchase of the products sold on the Website is illegal is prohibited. The User may not use this Website in violation of South African export laws and regulations. If the User accesses this Website from locations outside of South Africa, that User is responsible for compliance with all local laws. These Terms and Conditions shall be governed by the laws of the Republic of South Africa, and the User consents to the jurisdiction of the Johannesburg High Court in the event of any dispute. If any of the provisions of these Terms and Conditions are found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be enforced to the maximum extent permissible so as to give effect to the intent of these Terms and Conditions, and the remainder of these Terms and Conditions shall continue in full force and effect. These Terms and Conditions constitute the entire agreement between the Provider and the User with regard to the use of the Content and this Website.
Country of domicile This website is governed by the laws of South Africa and Adams Discount chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, __1 Forrest Drive, Shop 6&7 Fourways Value Mart, Fourwyas 2055
Pricing
We will take all reasonable efforts to ensure that prices reflected on the website are accurate. You will be charged the prices reflected on the website. Prices are quoted in the South African Rand and include Value- Added Tax (VAT). Special promotions may be limited to separate offer conditions and stipulations.
Stock Availability
Products displayed on this website are subject to availability.
Disclosures required in terms of section 43 of the Electronic Communications and Transactions Act 25 of 2002.
Full Name: Adams Online (PTY) LTD Physical Address: Shop 7 – Forest Road, Fourways Value Mart, Fourways. Telefax Number: 0114657928 / 0118947315 / 0114921518 Telephone Number: 0114657928 / 0118947315 / 0114921518 Website Address: www.adamsdiscount.co.za Email Address: adams@adamsdiscount.co.za Registration Number: 2012/041046/07 Vat Registration Number: 4700265921 Country of Incorporation: South Africa Managing Director and Chief Executive Officer: MD – Suliman Adam Moosa CEO – Yakoob Adam Moosa Physical Address for service: Shop 7 – Forest Road, Fourways Value Mart, Fourways.
Cancelations/Returns Policy
Cancelation Policy
Unfortunately, you cannot cancel an order if you have already made a payment. In this case, we recommend arranging a refund or return of the unopened item. Simply contact our customer support department for assistance.
If you have not yet made a payment, simply go to your Adams checkout page and remove the items from your cart. See How do I edit my order?
Refund/Return policy
If you would like to return your product, we will happily accept your unopened products within 30 days of delivery for a full refund, or a charge of 10% of the order value where applicable, Kindly provide your receipt or purchase number upon refund request.
How to return an item
You may drop off the item at our store, or arrange a courier pick-up with our admin staff. Simply contact our customer support personnel.
How we process your refund
You will be offered a product exchange, voucher or full refund within 1-3 working days of the returned item arriving at our store.
Return of damaged goods
Send an image of the damaged product to our customer support personnel, after which the damage will be assessed. Refunds are processed within 1-3 working days of the returned item arriving at our store. Replacements may take longer as these are dependent on availability.
Un-returnable goods
We cannot accept any perishable goods unless they have arrived expired or are damaged.
Goods purchased with vouchers or gift cards
We cannot refund vouchers or purchases with a voucher to cash. We will either reinstate or issue a new voucher to you.
PayGate
Detailed description of goods and/or services
Adams Discount Centre is a business in the hospitality industry that Appliance and crockery.
Delivery policy
Subject to availability and receipt of payment, requests will be processed within 2-7 days and delivery confirmed by way wabill number
(for e.g. booking number/ booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)
Export restriction
The offering on this website is available to South African clients only.
Return and Refunds policy
The provision of goods and services by Adams Discount Centre is subject to availability. In cases of unavailability, Adams Discount Centre will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10 % administration fee.
{If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)
Customer Privacy policy
Adams Discount Centre shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation
Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Adams Discount Centre bank account, the details of which will be provided on request.
Card acquiring and security
Card transactions will be acquired for Adams Discount Centre via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details
separate from card details
Customer details will be stored by Adams Discount Centre separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is
South African Rand (ZAR).
Responsibility
Adams Discount Centre takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Adams Discount Centre chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature Shop 6/7 Fourways Value Mart, 1 Forest Drive, Fourways,2191.
Variation
Adams Discount Centre may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by Adams Trading /Pty) Ltd based in South Africa trading as
Adams Discount Centre and with registration number 2022/430217/07
Adams Discount Centre contact details
Company Physical Address: Shop 6/7 Fourways Value Mart, 1 Forest Drive, Fourways,2191
Email: ops@adamsdiscount.co.za
Telephone: 011 465 7928